If you own and operate a small- or medium-sized business that relies on positive word of mouth, you probably need to make sure the quality of your customer service is top-notch. It definitely pays to have excellent products and/or services in the first place, but it wouldn’t hurt to leverage other tools at your disposal.
OneNote is a useful program that lets you create and share digital notebooks containing handwritten or typed notes, drawings, screen clippings, audio commentaries, and more. This takes your note-taking to another level, allowing you to integrate multimedia as well as share notes and collaborate with other users.
The average business can have well over a thousand user accounts spread over many different online platforms and services. Securely managing all of these logins can get difficult, especially since users are usually left to handle different complex passwords.
According to the cliché, one shouldn’t judge a book by its cover. But in marketing, looks do matter. Having an attractive website design is often your first opportunity to make a good impression on potential customers. So if your site’s looks aren’t up to par, visitors may close the web tab and you lose the chance of making a sale.
As viruses, ransomware, and spyware become more dangerous these days, it’s more important than ever to have powerful antivirus protection. When choosing the right antivirus program for your computer, however, there are many things you should consider.
Today’s computer users often forget or are unaware of how much sensitive information their devices store. The ability to save passwords, credit card numbers, and personal messages is undeniably convenient, but it’s also a huge liability. If you’re thinking about getting rid of your Mac, make sure to follow these steps first.
Telephony systems are crucial to business communications and operations and therefore need to be highly secure. Although malware and viruses are some of the most common threats to Voice over Internet Protocol (VoIP) systems, there are other little-known threats too, such as denial-of-service (DoS) attacks.
Do you want to remind or update your team of company-related activities? An easy way to do this is by marking the activity on your Outlook calendar and sharing it with your colleagues. The following steps will let you do just that.
Outlook on the web
If you have Microsoft 365 or another email service based on Microsoft Exchange Online, follow these steps to share your calendar:
Open the Calendar by clicking on the calendar icon at the bottom of the page.
Website design has gone a long way through the years, with many attractive and useful trends becoming fairly ubiquitous and almost “invisible”. Here are some of the newer trends that can help improve brand visibility and customer reach by making website content easy to digest and websites fun to browse.
Every business owner knows that having a business continuity plan (BCP) is crucial to surviving any disaster. However, some still tend to overlook certain aspects of a BCP strategy, causing the plan to go up in flames. Ensure a solid BCP by knowing these five critical mistakes to avoid.